Trainer Troubleshooting Guide

Google has incorrectly determined that our software is malicious due to the way that trainers work and the reason they often get flagged by antivirus software. ALL DOWNLOADS FROM OUR SITE ARE 100% SAFE AND FREE OF ANY ADWARE, SPYWARE OR MALICIOUS CONTENT. You have two options. One is to find a better alternative browser that doesn't block our downloads (or use our Trainer Manager to download) or two, you can disable the feature in Chrome that blocks our downloads. To do this, click the 3 vertical dots in Chrome and go to Settings. Click on Privacy and Security in the left hand column. Then click MORE on the right to show additional privacy and security controls. Click the Safe Browsing and disable it with the slider. This will allow our downloads to come through with no problem. We apologize for this inconvenience but we have no control over what Google deems safe or un-safe.

Solution 1:
If you are using a browser extension/addon called DUCKDUCKGO (https://duckduckgo.com) then this is likely the cause of your problem. They are blocking our downloads for no reason. Please go into your extensions/addons settings and disable or uninstall this addon/extension and see if it helps.

Solution 1:
Temporarily disable/uninstall all antivirus, firewall and other security software. This type of issue can be caused by interference of third party software, typically security software. Some security products will still block or interfere with trainers even when disabled. Some must be completely uninstalled or the trainer and its temporary files whitelisted. Consult your security product documentation for instruction on how to do this.

Solution 2:
Make sure you fully extract the trainer from the .rar, .zip or .zipx archive before trying to run it. When running it, please right click on the trainer .exe file and choose "Run as Administrator". It may also be necessary to do this on the game as well. Trainers need full Windows permission to access the game in memory and create temporary files. It may also be necessary to give full permissions to the Windows TEMP folder.

Solution 3:
Make sure the trainer version matches the game version and distribution. If the game has patched since the trainer was last updated this can cause a crash. This may also happen if the trainer was created specifically for the Steam version and you are using the Origin version or some other distribution of the game. Distributions and versions supported by each trainer are listed on the game's index page. If there has been a patch, you can use our trainer update notification system to let our staff know. This can be found on each game's index page.

Solution 1:
Please see our page regarding antivirus notifications.

Solution 1:
This file is a part of some of our trainers. Temporarily disable/uninstall all antivirus, firewall and other security software. This type of issue can be caused by interference of third party software, typically security software. Some security products will still block or interfere with trainers even when disabled. Some must be completely uninstalled or the trainer and its temporary files whitelisted. Consult your security product documentation for instruction on how to do this.

Solution 2:
Make sure you fully extract the trainer from the .rar, .zip or .zipx archive before trying to run it. When running it, please right click on the trainer .exe file and choose "Run as Administrator". It may also be necessary to do this on the game as well. Trainers need full Windows permission to access the game in memory and create temporary files. It may also be necessary to give full permissions to the Windows TEMP folder.

Solution 1:
Make sure your F-LOCK and NUMLOCK keys are on.

Solution 2:
Try running the trainer first (right click "Run as Administrator") then running the game. Once the game is up and running, ALT+TAB out to the trainer and press F1 to activate. Then ALT+TAB back to the game and use the options.

Solution 3:
Temporarily disable/uninstall all antivirus, firewall and other security software. This type of issue can be caused by interference of third party software, typically security software. Some security products will still block or interfere with trainers even when disabled. Some must be completely uninstalled or the trainer and its temporary files whitelisted. Consult your security product documentation for instruction on how to do this.

Solution 4:
Make sure you fully extract the trainer from the .rar, .zip or .zipx archive before trying to run it. When running it, please right click on the trainer .exe file and choose "Run as Administrator". It may also be necessary to do this on the game as well. Trainers need full Windows permission to access the game in memory and create temporary files. It may also be necessary to give full permissions to the Windows TEMP folder.

Solution 1:
Our trainers typically use the numpad keys as they are rarely used by the games as default controls. Most of our trainers can be customized and the trainer hotkeys remapped. See the trainer readme file for more information.

Solution 2:
Keyboards without a numpad often have a special key or emulation software which will allow you to map alternate controls to trigger these keys.

Solution 1:
This is typical behavior for some trainers which require options to be turned on then immediately off to avoid anti-cheat protection.

Solution 2:
Make sure your keyboard is functioning properly and there are no stuck keys. You can try unplugging and plugging in another keyboard to test.

Solution 3:
Reboot your PC. Sometimes the trainer memory cache fills up and this is the only way to clear it. This typically results in the trainer sounding like it' stuck in a loop.

Solution 1:
Windows Media Player must be installed for trainer sounds to work. Please confirm that you have it installed. It can be found in Windows 10 under Settings > Apps > Apps and Features > Optional Features > Add a Feature and then find the Media Feature Pack. Be sure to restart your PC after adding.

Solution 1:
Make sure your account has not been deactivated and that your premium subscription has not expired. An active premium subscription is required for trainers to authenticate except those that are purchased individually. Accounts can become deactivated for a number of reasons. If you are able to login to the website successfully then your account is not deactivated, but your subscription may have expired. You can renew your subscription here.

Solution 2:
Temporarily disable/uninstall all antivirus, firewall and other security software. This type of issue can be caused by interference of third party software, typically security software. This also includes Windows Defender. Some security products will still block or interfere with trainers even when disabled. Some must be completely uninstalled or the trainer and its temporary files whitelisted. Consult your security product documentation for instruction on how to do this.

Solution 3:
Make sure you fully extract the trainer from the .rar, .zip or .zipx archive before trying to run it. When running it, please right click on the trainer .exe file and choose "Run as Administrator". It may also be necessary to do this on the game as well. Trainers need full Windows permission to access the game in memory and create temporary files. It may also be necessary to give full permissions to the Windows TEMP folder.

Solution 4:
Plug your PC directly into the internet bypassing all network firewalls and routers. Sometimes an external device can block trainer authentication.

Solution 5:
Obtain an OFFLINE KEY. Note that offline keys only work when the network/internet connection is completely disabled/absent.

Solution 1:
Please make sure you download and install BOTH .NET Core files here:
Download: dotnet-core 3.1.11 x64
Download: dotnet-core 3.1.11 x32

Solution 1:
Cheat Happens does not support or condone the use of trainers in an online or multiplayer environment. None of the trainers on this website are designed to be used online or in multiplayer modes.

Solution 1:
Temporarily disable/uninstall all antivirus, firewall and other security software including browser addons and extensions. Some security products such as AVast contain browser extensions that can block the trainer downloads even though the primary product has been disabled.

Solution 2:
Try a different web browser.

Solution 1:
Trainers released prior to July 2012 were not compatible with an updated component of the Internet Explorer browser released with Windows 8/8.1 and 10. The same component can be found in Internet Explorer 10 and 11 for Windows 7 and earlier. We updated the majority of these trainers to be compatible and all trainers released after July 2012 are already compatible. The compatibility can be found on each trainer's download page. Due to time constraints and the huge library of older trainers, we only went back and updated the most recent version of each trainer. If a trainer is not marked as compatible with Windows 8+ then it will only work with operating systems prior to Windows 8 with Internet Explorer 9 or below installed. Additional information and instructions can be found here.

Solution 1:
Delete the trainer, custom keys and debug folder and then reboot your PC. You can also try deleting the entire folder where the trainer resided. Sometimes when new features are added to existing trainers it can cause conflicts with previously saved custom keys.

Solution 1:
Sometimes the SmartScreen Filter in Internet Explorer or Windows will block our trainer downloads and mark them as unsafe. This is a false positive and the files are typically not even being scanned, just blocked by some internal rule within SmartScreen. You can either choose to view downloads, right click on the blocked file and then choose to download it anyway or you can disable SmartScreen altogerther by clicking the options icon in Internet Explorer and choosing Safety > Turn Off SmartScreen Filter.

Solution 1:
Your download is being blocked by something on your system, typically a browser extension or addon or your AV, firewall and other security software. Some of these browser addons are still active even when your security software is disabled. We suggest temporarily disabling all AV, firewall and other security software including browser extensions and addons and then trying the download again.

Solution 2:
Clear your browser cache or try with a different browser.

Solution 1:
This happens if you had a removable drive that wasn't dismounted properly or an empty removable drive (such as a SD card reader on a USB hub from a monitor). You can go into Disk Management in Windows and see if it reports any removable media or drives that are either no longer there or have a drive letter assigned to them but are empty. You can either remove the drive or remove the drive letter assignment and it will fix the issue.

Solution 1:
We provide offline keys for our premium subscribers which can be used in the event of an Internet outage, site outage or other situation where you are unable to authenticate online. Please first download the offline key request tool and run it on the PC needing to use the trainers offline. Next, create an offline key. Place the generated key in the same folder as the trainer(s). Each key is tied to your computer hardware and will need to be recreated if any major PC changes are made. Only one key is necessary PER MACHINE, not PER TRAINER.

Solution 1:
Please change your monitor resolution to the lowest setting, then run the trainer and see if it appears on the screen. If it does, then change your monitor resolution back to normal while the trainer is running and it should correct the issue.

Solution 2:
Temporarily disable/uninstall all antivirus, firewall and other security software. This type of issue can be caused by interference of third party software, typically security software. Some security products will still block or interfere with trainers even when disabled. Some must be completely uninstalled or the trainer and its temporary files whitelisted. Consult your security product documentation for instruction on how to do this.

Solution 3:
You can try to start Task Manager (CTRL + SHIFT + ESC) -> right-click on the trainer process and select 'Expand' -> right-click on the child process and select 'Maximize'.

Solution 1:
Most of the time its caused by attaching a trainer more than once to the same game session. A restart of the game should solve it.

Solution 1:
Make sure your sound card is functioning properly and enabled. Our trainers require sound feedback and a non-functioning sound card can cause crashes and other issues.

Solution 2:
Make sure you read the readme.txt, .nfo file or instructions included with each trainer. Some require activation at specific places versus the main menu. Some options may require other options to be enabled first. Never assume that any two trainers will work exactly the same way, even for the same game.

Solution 3:
Disable any multimedia keyboard software that you might be using. Sometimes this software can conflict with or overwrite the trainer's hotkeys.

Solution 4:
Make sure that the keys used by the trainer are not also mapped to game functions. Every care is taken to make sure that the default trainer keys are not used by the game but if you have re-mapped the keys to a special keyboard or mouse configuration, a conflict may cause the trainer's hotkeys to not function.

Solution 5:
Temporarily disable/uninstall all antivirus, firewall and other security software. This type of issue can be caused by interference of third party software, typically security software. Some security products will still block or interfere with trainers even when disabled. Some must be completely uninstalled or the trainer and its temporary files whitelisted. Consult your security product documentation for instruction on how to do this.

Solution 6:
Make sure you fully extract the trainer from the .rar, .zip or .zipx archive before trying to run it. When running it, please right click on the trainer .exe file and choose "Run as Administrator". It may also be necessary to do this on the game as well. Trainers need full Windows permission to access the game in memory and create temporary files. It may also be necessary to give full permissions to the Windows TEMP folder.

Solution 7:
Make sure the trainer version matches the game version and distribution. If the game has patched since the trainer was last updated this can cause a crash. This may also happen if the trainer was created specifically for the Steam version and you are using the Origin version or some other distribution of the game. Distributions and versions supported by each trainer are listed on the game's index page. If there has been a patch, you can use our trainer update notification system to let our staff know.

Still need help?
You may post your issue in the OFFICIAL TRAINER THREAD located on each game's index page or visit our SUPPORT PAGE for more options.